Payment and Delivery
Order Processing & Delivery Expectations
shipping time 4-5 business days
at least 1 delivery attempt
standard time deposite 7 days at parcel shop or postal office instead of a parcel shop
Payment in advance
can not pay on receipt
shipping time 2-3 business days
3 delivery attempt
email about the shipment with tracking number
contact customer by phone about delivery
message with UPS call center phone number about problem with delivery
- can not pay on receipt
UPS Access Point locations are UPS-affiliated delivery locations offering a convenient way to collect your parcel(s) near to your home or work. UPS Access Point locations are represented by a broad array of high street locations including newsagents, petrol stations and convenience stores. With opening hours, including early in the morning, late in the evening and during weekends, when you select UPS Access Point as your delivery location, you´ll be able to collect your parcel at a time that suits your daily routine.
More than 2 800 locations, where you can pick up your package! All over the country.
There are 2 ways to pay in our e-shop:
Credit card payment online
We accept the following types of cards: VISA, VISA Electron, MasterCard and Maestro. We use a 3-D Secure system and SSL encryption for your personal data. We will not save any information about your credit card. Paymet by credit card online is safe. The processing bank is Česka Spořitelna a.s. - ERSTE BANK, where security ensures Visa and Mastercard.
If you chose to use this payment method, you will be redirected to our processing bank Česka Spořitelna a.s.(ERSTE BANK), which will ask you to enter your card details: card number, expiration date and validation code CVV2/CVC2 (three- digit code printed on the signature panel on the back side of your card). This code helps to validate you as a legitimate card holder and increases protection against fraud.
Guidance: Use of the electronic cards VISA Electron and Maestro is possible after the approval of your issuer/bank. We suggest that you obtain information from your provider about the possibility of using your card for online shopping (There are some virtual cards issued specifically for this type of transaction).
PayPal account or PayPal gateway for credit or debit card
PayPal is the world's largest payment gateway through which you can pay by credit/debit card OR by using a PayPal account. For card payments, no registration is required, or there is no necessity to have a PayPal account. All the data is encrypted and there is no possibility of misuse of personal data. An order is completed after receiving an immediate payment notification from PayPal. If you chose to pay by PayPal, you will be redirected to the PayPal website where you will receive the next payment instructions.
More information about PayPal on www.paypal.com
Guidance: The difference between payments by credit/debit card via an online gateway and PayPal is that the same service is offered by different companies.
100% Satisfaction is guaranteed
If you are not completely satisfied with the quality of the product (if it contains defects or flaws), you may return it within 30 Days and receive a free replacement or a full refund for the price of the product. Please note that shipping charges will not be refunded. Our customer service email@example.com will help you as soon as possible. More info.
All our orders are expertly wrapped in sturdy packaging for dispatch
We are proud of our products and we make sure that your purchases are delivered to you in excellent condition – safely, securely and quickly. We work with top shipping services to guarantee your products are delivered right. Usually, we roll posters and insert them in durable, thick cardboard tubes. Before we send art prints, framed postersor photographs we securely cover the edges. Then we wrap them in plastic foil and put on additional protective layers – filling before packaging into cardboard boxes.
How to pay in our e-shop
- Select the goods you wish to purchase and click 'Add to cart'
- You will be directed to your cart where you can proceed to checkout, or continue shopping
- If you wish to proceed with a purchase, click 'Checkout' button
- Select the method of payment (on-line Visa/Mastercard or PayPal) and click 'Checkout' button
- Fill in delivery details or sign-in to automatically use your saved data. You can add a comment if you wish to give us some important information, and finally click 'Confirm order'
- You will receive an order confirmation to the specified email and see a summary page of your order where you can proceed with payment.
Guidance: If problems occurr while shopping, it could have been due to the following reasons:
- Your card details were not filled in correctly
- You do not have sufficient funds on your account or you have exceeded the fixed limit for internet transactions
- Your card is not intended for on-line shopping; please contact your provider to clarify the problem